Refund policy

Returns

VFORMO is committed to making the return process simple and seamless for you.

You can return unopened and unused merchandise in its original condition within 30 days for a refund to the original form of payment, subject to refund restrictions below. Returns must include all original components.

A proof of purchase is required for any return unless we can verify the original purchase in our system. To offer the best experience, VFORMO reserves the right to require a government-issued physical ID and phone number or email for any returns, and to limit returns if there’s reason to suspect misuse of our policy, such as excessive returns, reseller activity, or fraud. All returns are subject to validation and approval at VFORMO's discretion. Any products that are not verified within our system or are not otherwise accompanied by proof of purchase are ineligible for a refund.

Refund Restrictions:

• For products purchased using online payment services (e.g., PayPal, ShopPay), you will be refunded to your preferred credit card, debit card form of payment. 
• Due to health reasons, we do not offer refunds on cosmetics, perfumes, hair care and skincare items that have been opened and or used. Please make your selections carefully. 

This policy is effective for all purchases made on or after OCTOBER 3, 2024.

How to return product(s):

How to return Vformo.com by mail

Online order by mail, please note that you must cover shipping charges when you send your return. Please note that we do not offer exchanges. All returns must be approved prior to sending your return.

When mailing your return, we recommend using the same shipping package the order arrived in. Apply the return mailing label to the outside of your return shipping package and be sure to include the packing slip with your return. Address your return package to:

Vformo.com Return Center 3415 Live Oak St, Huntington Park, CA 90255